FAQs

Frequently Asked Questions:

Daily Activities and Schedules

What days and times are available?

Our center is open Monday through Friday. 6:30am-6:30pm. Full and part-time schedules are available.

What is my child’s daily schedule?

Your child’s daily schedule is posted on the Family Bulletin Board in or outside the classroom. You may also find it on this website under Explore our Programs.

Are meals provided?

We provide lunch and two snacks a day for your child. Breakfast is served for early drop children. You may find our menu on this website under Food Menus.

Environment

Do you have an outdoor playground?

We have a wonderful playground area that is unique to our center and separated into two areas-one for our younger learners, children up to 2 1/2, and one for pre-school and school age children. The playground offers organized outdoor activities that enhance gross motor skills.

Will my child be with children their own age?

We have fourteen classrooms carefully grouped by age and developmental stages. Of those, we offer groups that break down as infants (6 weeks - 1 year old), Toddlers (1-2 years old), Twos (2-3 years old), Early Preschool (2.5 - 3.5 years old), Preschool (3-4 years old) and Pre-Kindergarten (4-5 years old).

Is there a curriculum specific to my child age group?

Yes, for all ages, programs, and classrooms. Whether your child is enrolled full or part time, our curriculum encourages self-directed learning, critical thinking, problem solving and socialization. Our director is enthusiastically involved with our classroom Lead Teachers guiding, training and ensuring that the curriculum is actively implemented and that your child is benefiting from our program. Out lesson plans are posted on the Family Board in or outside each classroom. Visit our Curriculum & Programs section to learn about your child’s curriculum.

Communication

Are you open on snow days?

Yes. Just because schools are closed doesn't mean you have a day off from commitments. For that, we do our best to remain open on snow days, and also offer services for school age children. On rare occasions when we have no choice, you'll find our closings posted on our website, our facebook page and on our answering machine as well.

Can I visit my child without an appointment?

Yes. Our doors are always open to you - our phone lines, too. We know leaving your child can be stressful, especially in the beginning while everyone adjusts to the transition. So we welcome your calls and visits. Plus, our teachers are happy to speak with you about exactly how your child's day is going at any time. We encourage and welcome all current and prospective parents to visit our center at any time.

Is there communication about what my child did during the day?

Each classroom is equipped with a Tablet using Precioustatus which is a Safe, Real-time Daily Engagement between teachers and parents. With Precioustatus, families and registered loved ones receive instant, in-the-moment news, photos and updates about activities and daily progress in an easy-to-read daily timeline from their child's teachers. This software runs on ANY device including pc's, tablets, and smartphones.

Safety and Illness

How safe is your school?

Your child's safety is our number one priority. With several measures in place, we can keep everyone at Tutor Time safe and secure. An exclusive electronic access system allows only authorized personnel admittance into our building. Families, visitors and employees are only able to enter the school using the main door. Our security system uses security cameras and observation windows for constant monitoring. Our Procare Child Care Software along with an exclusive Biometric/Fingerprint recognition technology allows our staff instant access to all of your child's medical information, arrival and departure times, and names of people authorized for drop-off and pick-up. Plus, our exclusive electronic access system blocks anyone but authorized personnel from being admitted into the building. And the safety of your child extends to the regular monitoring of facilities and equipment, such as finger guards on all doors and our child-sized tables that are "non-tippable" to prevent any injuries while playing.

Is there a safety plan in place in case of an emergency?

Each room has a layout of the building that shows where you are and how to get out in case of an emergency. We practice a fire drill monthly with the staff and children. You will be notified of the drill in the front lobby.

What is you medication and sick policy?

Our sick policy is written with the best interest of all children. Vomiting, diarrhea, a nose with yellow and green mucus, eyes with redness and/or yellow or green mucus and a fever are all signs that your child may perhaps be sick and possibly contagious. We cannot stress the importance of keeping your child home when ill. Your adherences to our illness policies might help keep your child from multiple illnesses and other classmates and our staff healthy.

What do I do if my child becomes sick at Tutor Time?

If a child becomes ill at the center, we will make him or her as comfortable as we can until the parent, guardian or emergency contact person able to pick up the child. We request that your child be picked up in a timely manner.

Are immunizations and physicals required?

Yes, we require all children to have an updated physical prior to their start date. All children’s immunizations must follow an immunization schedule put forth by the NYS Department of Health. If a parent chooses not to have his or her child immunized, they must have the immunization release form signed and dated by the child’s physician. A notice will be sent home if your child’s in need of an updated physical and/or immunizations.

Staff Training and Facility Licensing

Are you licensed?

Tutor Time Child Care Center is licensed by the New York State Office of Children and Family Services.

What is the caregiver to child ratio?

Each age group has a specific ratio that meets the NYSOCFS requirements for a licensed facility:

Teacher to Child RatioAge
1:46 weeks to 18 months
1:524 months to 36 months
1:73 years old
1:84 years old
1:95 years old
1:10School Age

Does your staff have training in early childhood development?

The NYSOCFS has strict guidelines on the qualifications of a teacher and a teacher assistant. In addition to their education, all staff members must complete 15 hours in training their first six months at the center and 30 hours every two years. Our staff is required to take the following workshops: Child Maltreatment, Shaken Baby Syndrome, CPR, First Aid, and the Tutor Time Health & Safety training modules.

Are teachers trained in First Aid and CPR?

Yes, this is a requirement of all our staff members.

What background checks are completed on staff members?

NYSOCFS requires a State Central Registry, a criminal background check (fingerprints) and a sex registry background check.

How are children disciplined by the staff?

We do not use time-outs. Instead we employ redirection and provide positive reinforcement for good behavior. Our goal is always to provide a safe and happy environment for all.

Registration and Fees

What are your daycare fees and schedules?

We offer full and part time care. Please call and set up an appointment for a tour at Tutor Time for the most current rates.

Do you have a list of references that I can call?

We have a list of parents who you can contact for a reference.

How do I register my child?

Once you have decided on Tutor Time Child Care Learning Center as the childcare center that best fits your needs and the needs of your child or children, you simply bring in the registration fee and deposit. (All forms: Enrollment Agreement, Enrollment Forms, obtain an updated physical and immunization record from your physician need to be completed before your child can start.)

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